Wednesday, February 3, 2010


“Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.”-- William James

“I know that you believe you understand what you think I said, but I'm not sure you realize that what you heard is not what I meant.” --Robert McCloskey

“Sometimes questions are more important than answers.” --Nancy Willard

“They may forget what you said, but they will never forget how you made them feel.” --Carl W. Buechner

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